SEO PowerSuite FAQ

SEO PowerSuite is made up of four software tools in one pack: Rank Tracker, WebSite Auditor, SEO SpyGlass and LinkAssistant. You can check out all SEO tools one by one, or get the full SEO PowerSuite and take advantage of the complete website promotion software set.

SEO PowerSuite comes in 3 license types: Free, Professional and Enterprise Licenses. Browse through these table to compare different SEO PowerSuite licenses.

All SEO PowerSuite apps are subject to single-user license agreements. Actually, you can install an application on 2 or more computers under the same license key, but you will be able to open it only on 1 of them at a time.

If you would like to run the software on multiple machines concurrently, you will need to purchase several licenses. There are some money-saving offers you might want to consider. If you are interested in a custom multi-user package, please contact our support team.

Performing certain Search Engine-related tasks (such as gathering backlink data, checking rankings, comparing competing websites, looking for link partners etc.) requires proper integration with the search engines. Because search engines algorithms change frequently, this feature cannot be hardcoded.

Therefore, most SEO software providers offer algo updates on a paid basis.

We are monitoring the search engines closely, and whenever the algorithms change, we adapt SEO PowerSuite tools to make sure you can always access the most current and accurate data from ALL the supported search engines (currently 759 of them). Such updates are called Search algo updates.

When you purchase SEO PowerSuite, you get a free 6 months subscription to each product's Search algo updates. After this period expires, Search algo updates updates are offered for an additional recurring fee.

Search algo updates subscription currently includes search engines algorithms updates for ALL the supported search engines.

Switch here to look through the Search algo updates pricing tables.

All existing LinkAssistant customers as well as users of the trial version of our software are eligible for FREE customer support service.

This means, a support professional will respond to your inquiry within 1 business day. The usual response time is up to 12 hours, but it might take a bit longer on weekends and holidays. However, all the really serious and major issues are addressed immediately.

There are several ways to get help with our software. You can either check if your question is explained in our Knowledgebase, or create a support ticket, or visit our SEO forum to talk with other SEO enthusiasts as well as our support specialist (the forum admin).

To order SEO PowerSuite, all you have to do is place your order on the secure online purchase form.

Once your payment goes through, a confirmation is sent via email with your payment details and the license key that you need to register the software.

All our software products are sold via Plimus, a major US-based payment processor committed to providing the highest level of security for online transactions, which makes every order you place online 100% protected and safe.

Plimus accepts a variety of credit and debit cards:

• American Express
• Carte Bleue
• Discover
• Diners Club
• EuroCard
• JCB
• MasterCard
• Maestro
• Solo
• Visa

In addition, you are free to choose any of the following payment methods:

• PayPal
• E-Checks/ACH
• Direct Debit
• Local Bank Transfers
• Wire Transfers
• Fax Orders
• Phone Orders
• Mail Orders
• Purchase Orders

Besides, you can choose from a number of country-specific payment options.

We offer an iron-clad, no-questions-asked money-back guarantee for 30 days since the day of purchase, so that you can try our products with no risk whatsoever.

Please click here to make a 100% secure purchase online.

When you decide to purchase the SEO PowerSuite, we offer a no-questions-asked 30-day money-back guarantee. Meaning, this is a 100% risk-free offer for you.

Here's our LinkAssistant promise: If - for any reason - you're not satisfied with an application you've bought from us, you can drop us an email within 30 days and get an instant, hassle-free refund, period. Honestly, we don't want your money if you're not happy with our product.

Here's where you can place a secure order online.

Once the payment is received, a confirmation email will be sent. Instructions and the license keys are provided in this confirmation email.

If you haven't heard from us within 2-3 hours after placing the order, most probably your spam filter blocked an e-mail from our server. Please check your Junk or Spam folder and make sure your spam filter allows emails from the @link-assistant.com domain. If it doesn't help, please create a ticket at our support desk. A customer support specialist will get back to you as soon as possible.

If you would like to get an invoice for one of your purchases, you'll need to contact Plimus, our payment processing company:

1. Go to http://home.plimus.com/ecommerce/buyers/buyers-support
2. Enter the e-mail address your order is registered on and your order reference number
3. Put a check at "Receipt/Invoice" and click "Next".

You will be re-directed to a page that will help you choose a suitable way of receiving the invoice.

Because the software updates several times in a month, we do not offer the CD shipment option. All our products are delivered electronically, in a downloadable form.

Because our SEO software relies heavily on search engines data, it's updated frequently. So the best way to ensure you always stay current with our products is via an Internet download.

Shortly after your payment is processed, you'll receive a Registration Confirmation Email containing your license information as well as your download links.

Our affiliate program is a sure-fire way for you to earn extra money. You simply send people to our site and — when they make a purchase — you can get up to $197 commission from selling price!

Jump here to learn more and sign up to SEO PowerSuite affiliate program.

All our products are built using the cutting-edge Java technology and run on all platforms that support it.

These include:

• Windows 7/Vista/XP/2000/2003/2008; Windows 7/Vista recommended;
• Mac OS X 10.3 Panther with Java 1.6 or higher installed, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard or or Mac OS X 10.6 Snow Leopard; Mac OS X 10.6 recommended;
• Any Linux distro with official 32-bit Sun JAVA JRE/JDK vs. 1.6 or newer installed (reported to work with Debian, Ubuntu, Kubuntu, Redhat/Fedora, Mandriva, Gentoo, Slackware, and Novell SUSE Linux); Debian GNU/Linux recommended.

Windows users will probably need to download and install Sun's Java before installing our products, or choose a download option with JRE already included.

SEO PowerSuite tools are built using the latest Java technology. Therefore, they require a current 32-bit version of Java Runtime Environment (JRE) to function correctly.

If you don't have JRE (or if you are not sure that your version is up-to-date), please visit Sun's official website and click the Free Java Download button. The system will automatically identify the version of JRE installed on your computer. In a few moments you will get recommendations on whether an update is necessary for your system and - if so - you will receive a link to it. Also you can choose an applicable download file yourself from their manual download page.

If you already have JRE running on your machine, you can update it through your system.

Windows XP

1. Open your Windows Start menu
2. Click Settings —> Control Panel —> Java (this will open the Java Control Panel)
3. Switch to the Update tab and click Update Now.
4. (optional) Mark the Check for Updates Automatically checkbox

Windows 7 and Windows Vista

1. Open your Windows Start menu
2. Click Control Panel —> Programs —> Java (this will open the Java Control Panel)
3. Switch to the Update tab and click Update Now.
4. (optional) Mark the Check for Updates Automatically checkbox

Mac OS X

Open the Apple menu and choose the Software Update option from it. To schedule automatic updates for your JRE, please follow instructions provided by Apple support.

Linux OS

Java for Linux may differ depending on your Linux distributive. Read the FAQ of your distributive to find out how to get Sun's 32-bit JRE/JDK for your machine.

As soon as a new version of SEO РowerSuite tools gets released, all you have to do is restart your tools for auto-update.

If you wish to download the latest SEO PowerSuite from our website manually, please use the following links:

Download Rank Tracker

Download WebSite Auditor

Download SEO SpyGlass

Download LinkAssistant

SEO PowerSuite apps are synchronized with more than 759 local and global search engines - and this number is constantly growing. If you would like to suggest a new search engine for addition, please follow an appropriate link from below.

Request a new SE for Rank Tracker

Request a new SE for WebSite Auditor

Request a new SE for SEO SpyGlass

a new SE for LinkAssistant

Our support team members will analyze your request and schedule the requested search engine for inclusion into one of the upcoming versions.

Yes. The SEO reports you generate with SEO PowerSuite are fully customizable.

You can tweak and customize any detail in them: logo, colors, the report sections, search engines data to include and pretty much everything else.

SEO PowerSuite sends to search engines the same kind of requests a web browser sends and uses a number of advanced safety features that make sure search engines perceive all the software's requests as human-made.

Furthermore, when SEO PowerSuite sends a request to a search engine, the request contains only the keywords, not the website. This means a search engine has no way of making a connection between the IP address of your computer, where SEO PowerSuite is running, and your or your client's website. If this was possible, anyone could send a fake request to a search engine with their competitor website in order to get them banned. So, using this software can not hurt your website.