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Error every time I start it
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Error every time I start it Sun Apr 20, 2008 1:58 pm
hasen
I've emailed this error twice to support@link-assistant.com but haven't had any response so don't know if it was received. So anyway I'm pasting it here to make sure its known. I get this error every single time I open ranktracker. I'm using the latest version and I'm on Mac OS X 10.4.11


Rank Tracker v.4.2 Error Report
Sun Apr 20 14:53:38 BST 2008

OS name: Mac OS X
Java version: 1.4.2_09

Error: java.lang.NullPointerException
at com.agilemind.commons.concurrent.controllers.DeterminateOperationPanelController.refreshData(DeterminateOperationPanelController.java:4Cool
at com.agilemind.commons.controllers.Controller.a(Controller.java:84)
at com.agilemind.commons.controllers.Controller.a(Controller.java:21)
at com.agilemind.commons.controllers.Controller.a(Controller.java:21)
at com.agilemind.commons.controllers.u.windowGainedFocusProofed(u.java:4)
at com.agilemind.commons.gui.errorproof.listeners.w.run(w.java:1)
at com.agilemind.commons.gui.errorproof.ErrorProofUtil.executeAsErrorProofThread(ErrorProofUtil.java:15)
at com.agilemind.commons.gui.errorproof.listeners.ErrorProofWindowFocusListener.windowGainedFocus(ErrorProofWindowFocusListener.java:4)
at java.awt.Window.processWindowFocusEvent(Window.java:1167)
at java.awt.Window.processEvent(Window.java:1083)
at java.awt.Component.dispatchEventImpl(Component.java:3681)
at java.awt.Container.dispatchEventImpl(Container.java:1671)
at java.awt.Window.dispatchEventImpl(Window.java:1606)
at java.awt.Component.dispatchEvent(Component.java:3543)
at java.awt.KeyboardFocusManager.redispatchEvent(KeyboardFocusManager.java:1713)
at java.awt.DefaultKeyboardFocusManager.typeAheadAssertions(DefaultKeyboardFocusManager.java:777)
at java.awt.DefaultKeyboardFocusManager.dispatchEvent(DefaultKeyboardFocusManager.java:327)
at java.awt.Component.dispatchEventImpl(Component.java:3572)
at java.awt.Container.dispatchEventImpl(Container.java:1671)
at java.awt.Window.dispatchEventImpl(Window.java:1606)
at java.awt.Component.dispatchEvent(Component.java:3543)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:480)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:234)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:178)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:170)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:100)
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Mon Apr 21, 2008 9:51 am
LinkAssistant
Sorry for the delayed reply from support - your message got lost in spam for some time. We've got a ticket system that ensures that your support requests don't get lost. So please if you need assistance next time, file a ticket here:
http://www.link-assistant.com/support/

Our support already sent you a message telling you how to avoid the problem.
Just in case, here it is once again:
-----------------------------------------------------------------------------------------------------------------
1) Please download the latest version of Rank Tracker from here (it's 4.2.2, not 4.2):
http://www.link-assistant.com/rank-tracker/update.html

2) After you've got the latest version installed, also please make sure that you've got Java 5.0 installed. If you don't have Java 5.0 installed, please install it. After that, make sure that Java 5.0 is set as a default Java vestion on your computer!
To set v 5.0 as a default version of Java, do the following: as it is written at Apple's website "You can
change the preferred Java version for applications and applets by
using the new Java Preferences utility. This utility is installed by
the J2SE 5.0 update at /Applications/Utilities/Java/J2SE 5.0/."
------------------------------------------------------------------------------------------------------------------
This must help!
_________________
Search Engine Optimization Software
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