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Sat May 10, 2008 12:01 pm
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traceygirl
Joined: 08 May 2008
Posts: 12
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| Manuel Merz wrote: |
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This guys doesn't live in the net girl. Give them some time and they will get back to you...
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They don't seem to be 'getting backl' safe to say that their product is likely to have a TOTALLY lousy review on my SEO blog. I am not how I might appear, I am a top level SEO, and have been conducting tests on lots of different SEO tools and software . Such a shame as well, as this one appeared to hold promise.
Last edited by traceygirl on Sat May 10, 2008 3:51 pm; edited 1 time in total
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New version fine?
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Sat May 10, 2008 2:58 pm
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cyber49
Joined: 21 Jul 2007
Posts: 24
Location: USA
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I agree that 48 hours with no answer stinks, but I'm cutting them some slack because of the time difference and possible weekend? Just a guess...
I'm running the enterprise version, and starting it this morning (now Sat 8 am my time), it pulled an an update of May 8 - I got plenty of results for Y and G, so not sure why there are so many people with this problem.
I was only checking the forum to see if there were any new answers to my problem, which was not showing all the PR for pages if I check multiple domains / multiple engines.
as a pretyy much "top level SEO" I would encourage you to be patient and wait for a response before giving it a bad review, as I'm sure they'll resolve - although again, hey guys, 48 hours?!?! What's up?
Then again, maybe you should go ahead and slam 'em -  As a user for nearly two years, I want less people using, because it's so vastly superior to SEO Elite or anything else I've tried, and that means less competition...
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Sat May 10, 2008 3:53 pm
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traceygirl
Joined: 08 May 2008
Posts: 12
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Don't worry, nothing is going to be published until the software has been fully tested  it is diappointing that nothing has been done though, and really doesn't bode well. maybe paying customers have had a better response via the ticket system 
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Sun May 11, 2008 2:34 pm
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pierfun123
Joined: 10 May 2008
Posts: 2
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| traceygirl wrote: |
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Don't worry, nothing is going to be published until the software has been fully tested it is diappointing that nothing has been done though, and really doesn't bode well. maybe paying customers have had a better response via the ticket system
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Is there some other software I can download and try?
My SpyGlass still returns no links. Looking for a tool that I can type my URL in and see what backlinks I have and what PR they are for that page and for that domain.
Thanks, Steve
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Sun May 11, 2008 5:08 pm
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Manuel Merz
Joined: 01 May 2008
Posts: 16
Location: Switzerland
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Did you guys only checked yahoo? I get no links too with yahoo but other searches work.
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Sun May 11, 2008 5:19 pm
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traceygirl
Joined: 08 May 2008
Posts: 12
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| Manuel Merz wrote: |
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Did you guys only checked yahoo? I get no links too with yahoo but other searches work.
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There is no point in using the other two as MSn is crap and Google doesn't report all the backlinks it knows about.
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Mon May 12, 2008 10:54 am
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LinkAssistant
Site Admin
Joined: 26 Sep 2005
Posts: 874
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Hi everyone, and sorry for this delay in response. Cyber49, you were right - admins were off for the weekend. We apologize for the inconvenience that it caused.
The last update that was issued on May, 8th, included fixes due to Yahoo! and Google algo changes. Version 3.2.6 of SEO SpyGlass is now working properly.
However, the update also concerned the Yahoo! API key algo change which happened recently. Since then, we recommend our users to use a Yahoo! API key in the software. A Yahoo! API key is free and fast to obtain, and using it is the most reliable way to run a Yahoo! search. Here is an article in our knowledgebase that will tell you how to get it:
http://www.link-assistant.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=33
| Quote: |
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There is no point in using the other two as MSn is crap and Google doesn't report all the backlinks it knows about.
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Still Google reports 1,000 links, and these make sence to know. As for MSN, if you read this blogpost you will understand what's wrong:
http://blogs.msdn.com/livesearch/archive/2007/03/28/we-are-flattered-but.aspx
So recently, MSN removed the link: command and though they promiced that we'll get it back, this hasn't happened so far. Therefore, it is very hard for the software to extract data from MSN. We are trying to use other mechanisms for extracting data. Sometimes it works but sometimes it fails though. We are working to improve the software and also we hope that MSN will return the link: command, as promised.
And once again, do not forget to get a Yahoo! API key and enter it in Preferences -> Search Engenes API Keys...
_________________
Search Engine Optimization Software
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Mon May 12, 2008 11:11 am
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traceygirl
Joined: 08 May 2008
Posts: 12
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Great reply, and thanks.
Apologies if the 'others are crap' comment was offensive, what I meant was that they are not an accurate reflection, and not having Yahoo data is a tragedy
I will get on with things now and evaluate it again.
Hope you had a good weekend
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Fri May 23, 2008 12:15 pm
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dennisoz
Joined: 21 Mar 2008
Posts: 4
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Again no yahoo links! (Using API!!)
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Fri May 23, 2008 1:32 pm
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LinkAssistant
Site Admin
Joined: 26 Sep 2005
Posts: 874
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