At times, the Customer Care team may need to arrange a remote assistance session in order to get to the bottom of the issue you are facing. Our team is using the TeamViewer app for that (free and safe), running the session under your full supervision at the prearranged time. Communication goes through the in-built TeamViewer Chat.
To book a session, please follow the steps below:
Kindly note that the password is valid for one session. Each time you restart TeamViewer, the access details are automatically regenerated.