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Problems updating the number of searches

Issues updating the number of searches in Rank Tracker may occur in several cases.

Google AdWords username and password required

When you update SEO/PPC data in Rank Tracker, you may see a message asking for your Google AdWords account credentials.

To connect your AdWords account to Rank Tracker, please go to Preferences -> Google Keyword Planner Settings, and enter your AdWords login details.

If you don’t have an AdWords account yet, please start one at https://adwords.google.com/um/StartNewLogin.

Please note that because of the recent AdWords toolbar changes, MCC accounts are temporarily not compatible with Rank Tracker. While the software's being adapted accordingly, please use a private (free or paid) AdWords account to connect to Rank Tracker.

Rank Tracker returns incorrect number of searches 

If the numbers you see in Rank Tracker are different from what you see in your AdWords account, it is most probably due to the fact that Rank Tracker and Keyword Planner have different targeting country and language settings.

To see if that is the case, please go to Preferences - Number of Searches in Rank Tracker. Make sure that the language and country set there are exactly the ones you target.

Please log in to your AdWords account. Under the Tools tab, select Keyword Planner

 

Here, please choose Find new keywords, then enter words, phrases, or a URL related to your business, and press Get started. Once you have a list of keyword suggestions, make sure that the targeting language and country are the same as the ones you have set in Rank Tracker.

Failed tasks

When updating number of searches, you may occasionally see that your tasks failed for various reasons. In such cases, refer to the Task manager in the bottom left corner of your workspace - you will see the list of your current as well as previous tasks. From there, you can take a look at the logs of your failed tasks, and submit them to support for further investigation.

If after following these instructions you are still experiencing problems checking the number of searches, feel free to submit a ticket on our dashboard.


Posted by: Alexander, SEO PowerSuite
Created On: 17 April 2012 04:50 PM