Home of the best Internet Marketing tools
  • Auto-update won't complete
    When you launch your software and there is a fresh update available on the server, your applications Rank Tracker, WebSite Auditor, SEO SpyGlass and LinkAssistant will start an auto-update. In very rare cases, the auto-update might not go through. Here ar...
  • Can I get remote assistance?
    Sometimes we need to access your computer remotely to help you solve some problem. There are different software products for that. We suggest using TeamViewer. It is free and safe. Here's what you need to do: * arrange the time with us (our time...
  • Can not connect my GA account to the software
    Sometimes when you try to add Google Analytics account into Rank Tracker, it may fail to connect with the following message: If you are 100% sure, that the password and username for your GA account are correct, then most probably the synchronization fai...
  • Can't connect SEO PowerSuite tools to my Gmail account
    WHY MY GMAIL CAN'T SYNC WITH SEO POWERSUITE In certain cases, when you try to add a Gmail account to your SEO PowerSuite settings (e.g. to publishing profile settings), the synchronization process may fail although your password and username are absolute...
  • Cannot add my Facebook profile to BuzzBundle
    If BuzzBundle does not manage to sycnhronize with your Facebook account, then most probably there are some extra security settings enabled, which do not let the software to synchronize with the network. In that case try to follow these simple steps to mak...
  • Could not create java virtual machine
    Normally, in order to launch one of SEO PowerSuite tools you just need to double-click the appropriate software icon on your desktop. But in very rear cases nothing happens after your try to start the software or you just see the "Could not create java...
  • Lost my license key
    If you cannot find the license key you've bought, all you need to do is use this special form [1]. Specify what e-mail address the software is registered on and we'll resend your registaration information to you. Links: ------ [1] https://www.link-ass...
  • No order confirmation
    If you've used an INSTALL PAYMENT METHOD (credit/debit card, direct debit or PayPal), you should get your order confirmation email within 5-10 MINUTES. The email will contain download links and license keys. Please check the junk/bulk folder and set yo...
  • No search results
    If your searches fail to deliver results, this may be caused by several reasons. Please study the list of the most typical ones. WRONG QUERY You might be entering wrong data. We're all humans and tend to make mistakes and typos. You could have accident...
  • Software cannot connect to my Yahoo! account
    This is because free Yahoo! accounts CAN'T BE ACCESSED WITH MAIL CLIENTS (Microsoft Outlook, Apple Mail, Thunderbird or mail user agents built into our tools). The feature is exclusive for the holders of paid Yahoo! accounts. The users of Yahoo! Ma...
  • Software not finding free proxies
    Every SEO PowerSuite application allows you to use PROXY ROTATION, i.e., send your queries through several different proxies thus making your work with search engines smoother and safer. This function can be adjusted by going to _Preferences --> Search Sa...
  • Temporary block?
    Sometimes when you are running intense checks with the software without special safety settings, Google (or any other search engine) may stop processing your queries. As a result, some fields in your workspace will stay empty. This is a temporary problem ...
  • Where are exception logs?
    If something isn't working right, our support team may ask you for an exception log. Please open the "Help" menu in the software and choose "Send project to support". Enter your contact details as prompted by the wizard. We'll analyze the data you provide...
  • Why do I still see captchas when updating rankings in Rank Tracke...
    Rank Tracker has been equipped with a special anti-block system that lets our users check rankings in search engines without the necessity of entering captchas or using proxies. However, using specific settings may disable the anti-block feature and the s...